Hiring: Operations Manager

Reports To: Executive Director
Supervises: Event Personnel + Vendors

Position Purpose 

The Operations Manager designs, implements, and manages the systems and protocols that ensure the efficient operation of day-to-day activities at The Carnegie including patron experience, scheduled maintenance, internal events calendar, rentals, and administrative procedures. The Operations Manager is a full-time position.     

Essential Functions and Basic Duties 

Operations and Facility: Manages the infrastructure, including technology, facility maintenance, and vendor relationships, so that the organization operates at full capability. Manages the day-to-day operational needs of the Gallery, Education, Theatre, and Administration.  

• Entry and management of events calendar. 
• In collaboration with the Executive Director, schedules and manages facility repairs and equipment maintenance. 
• Maintains accurate inventories of all facility needs. 
• Ensures HVAC is scheduled for all needed programs and events. 
• Ensures all spaces of The Carnegie are in good condition for public use. 

Events and Rentals: Manages front-of-house for all Carnegie events and provides first-line customer service to all interested third-party rentals (theatre, gallery, education center).

• Coordinates and manages all Carnegie staff and outside vendors for internal and external event needs (ushers, bartenders, facility managers, catering, etc). 
• Designs, implements and manages planning meetings and reports for all on-site events.
• Responsible for managing bar staff and inventory.
• Fields all inquiries about facility rentals. 
• Schedules and administers facility walkthroughs with potential renters. 
• Manages and administers rental contracts for all spaces. 

Development: Assists the Executive Director in fundraising and donor cultivation activities.  

• Supports Executive Director in managing fundraising events. 
• Manages and tracks invoices for sponsorships, donations, board dues, and other gifts. 
• Manages sponsor benefits administration with other team members. 
• Assist in patron database management.
• Assists Executive Director in preparing for Board Meetings and other presentations.

Other duties as assigned 

Qualifications 

Education/Certification:

Bachelor’s degree desired, but not required

Experience Required:                      

5+ years working in an administrative capacity
or related field

Skills/Abilities:

•  Excellent communications skills
• Highly organized
• Ability and willingness to work flexible hours, including evenings, weekend, as required for meetings, special events, and programs 
• Ability to manage multiple projects as well as work independently 
• Ability to adapt to the needs of a mid-sized arts organization 
  
  

Compensation

$50,000 annual salary, commensurate with experience. Four weeks of PTO, health and dental benefits, and a flexible schedule.  

Application Process: Send resume to Matt Distel, Executive Director: mdistel@thecarnegie.com

Applications will be reviewed on a rolling basis and the position will be filled as soon as the successful candidate is identified. Interviews to begin immediately.

The Carnegie is an Equal Opportunity Employer where all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Intent and function of job descriptions: All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which imposes undue hardships as deemed appropriate.

About The Carnegie: The Carnegie is Northern Kentucky’s premier multidisciplinary arts venue providing theatre events, educational programs, and art exhibitions to the Northern Kentucky and Greater Cincinnati community. The Carnegie facility is home to The Carnegie Galleries, the Otto M. Budig Theatre, and the Eva G. Farris Education Center. More information about The Carnegie is available at thecarnegie.com or by calling (859) 491-2030.